Caregiver gets the job done, I have no complain with the way things are done and he wears his scrubs. I would rate Excel a 9 out of 10. The home care Nurse does an amazing job with the care.
Caregiver who is always properly dressed and ready for work has been a blessing to my home. I would like to say the quality of service has been a 10 out of 10 because my husband always have good grooming everyday he visit. I never have issues getting hold of agency staff whenever I had a question. Need to mention that the Nurse that assessed my husband is rated a 10 too. She explained every step of the assessment to me and for this reason would not hesitate to gladly recommend this agency to friends and family.
The quality of services we receive from excel is a 10. Anytime I have had to call the agency it has been easy to get my questions answered. Our caregiver is very good and compassionate. I like that nurses that come out quarterly. I would gladly recommend this agency to anyone in need of home care. Our caregivers always show up with their scrubs and badge. Overall it’s 10 out of 10.
My husband likes the care provided by the caregiver and would rate a 9.She takes him for walks which he cherish greatly, makes him lunch and cleans after herself and even around his space. Caregiver is organized and professional with her scrub and badge. Management is very helpful hence I never have trouble getting hold of the agency. I must mention that the Nurse that does Home Care assessment does a great job but my husband struggles with understanding her when she speaks. I have given a referral before and would gladly again when the need arise because I am satisfied.
Client daughter gave an excellence feedback about Caregiver A. Daso. She said that, Ms. Daso is caring, compassionate, and Professional and knows her job. She even calls to check on her dad in the hospital.
I would overall rate excel a 9 out of 10. The nurses that come out for assessments do fine. It’s very easy to get in touch with the management at the office, I would rate the management team a 9 out of 10. I would gladly refer them to someone in need of home care. When I am at home with my father I notice the caregiver with their scrubs and employee badge.
The quality of services received so far would be rated an 8. My caregiver is on time to work and does prepare my meals. She is also good with medication reminders. Generally I am satisfied with the services I am receiving as I get hold of the office management whenever I have a concern but there is room for improvement.
I would rate the services my dad is receiving from Excel a 10 because the caregiver exhibit professionalism. He is very patient and cares a lot about my dad and always well dressed and with his name tag. I will gladly recommend your company to friends and family needing home care as the Registered Nurse who assess my dad delivered a great service which I also rate a 10.
I like caregiver because she has a good relationship and get along with my husband. With her around client takes walks. I would rate the quality of services received a 9 because I don’t rate low except I have a complaint and don’t have at this time.
The RN for the home care assessment was exceptional and did a good job and I rate her a 10.
I do not have any thought to share but would recommend your agency to friend when the occasion arise.
Excel always does a good job in providing great home care. So far, everything has been going well and the caregivers have been doing an amazing job. It is easy to reach the administrative staff whenever we have a question. I will rate Excel a 8 out of 10.
The services my father receives from Excel is amazing, I have no complain with the caregiver except for the few times she has issues with her car and that sometimes affect our personal schedules. But the caregiver has been a great help to my dad, he loves her, and I would rate the agency a 9 out of 10. The management staff are able to assist me whenever I contact them with questions, I would rate the communication service a 10 out of 10. I have already recommended Excel to my neighbors in need of home care because of the good job they do with my dad.
We are forever grateful to the caregiver (Kadija) for the assistance with care for our father. She is one of a kind
I am thankful for Aishat who is a kind, warm and caring caregiver sent to my home. She is also prompt and efficient with her service. I give Excel a 9 because I have been very pleased with management and their service.
I found it very easy to get in touch with the management team at Excel and they are knowledgeable and answer any questions I may have. I will rate the services I receive a 9 out of 10, the caregiver does what she needs to do, she comes in wearing her scrub and badge. I will rate the Agency a 9 out of 10 and also recommend to anyone I know needing home care.
I would like to take this time to thank you for all your company has done and is doing for my dad. Mimi is absolutely AMAZING and a God send for my family. We appreciate her so much. I know that leaving her with my dad means that he is safe, and that gives me such piece of mind when I must go to work. Again, thanks so much.
Caregiver is a blessing to my family. She is very patient, takes time to listen to my dad and never pushy even though my dad is stubborn. Speaking honestly, I would rate services received from Excel a 9 because I am satisfied and would be glad to recommend your company to friends and family needing home care. I do not have additional thought to share at this time as our caregiver is a very good fit for my dad.
I would rate the quality of service my dad is receiving from Excel a 10.This is because his caregiver is very cautious and does a good job with bathing and washing him. She is also good with reminders when supplies are running low and this keeps me on track. Caregiver is an adopted member of our family now.
I do not have suggestions to share as of now but would gladly recommend Excel to friends looking out for Home Care Agency.
Excel always does amazing job, I have nothing to complain about. The aid for my dad is thorough with his job duties, I will rate the service provided a 10 out of 10. The nurse does what she needs to do whenever she comes in for an assessment, I will rate her a 8 out of 10. Overall we are happy with the services provided by the agency.
Janet is a super great person and really a perfect match for me. With her being my caregiver, I would say the quality of services I presently receive is a 10. I am satisfied and have not had cause to call your office after the care set-up.
It is worthy of note that your agency is instrumental in my getting better. My worse is behind me now as I can stand and do for myself.
Yes I will recommend Janet as she is always well dressed and your company to friends and family when the need arise.
Excel has been exceptional in every way, providing excellent care to my father. You are always professional, kind and will do whatever it takes to resolve any issues or concerns. We felt good knowing our father were in good hands with the services and aides you provided for his care. We want to especially thank our health aide, (Abiola D.) for her overwhelming support and great care for our father. She is excellent at what she does and shows great care for seniors who need help. She has become like a member of our family. All love and our best to her. If we ever need assistance or any of our friends or family is seeking home health services, we will definitely contact your agency for support. Blessings to you and your staff.
The caregivers do a good job taking care of my husband. I would rate the caregiver a 7 out of 10, he gets the job done but he uses a lot of resources and asks a lot of questions, but it’s fine. The other caregiver is very knowledgeable and I would rate his services a 10 out of 10 because he is thorough with his job duties. Overall I would rate Excel a 9 out of 10, I have nothing to complain or report at the moment but I will reach out if I do.
The quality of service received from Aide and RN overall is a 10.I am satisfied and rate the service so because the RN explains answers to my questions in simple terms that I understand and the Aide also acts professional and also well dressed every time she visits. I would gladly refer your company to friends and suggest you identity yourself with clients with a constant telephone number
I am happy with the care I have been receiving from Excel, and the caregivers are really good at their jobs so I would rate the quality of service a 9 out of 10. The homecare assessment Nurse does a good job whenever she visits and I would rate her a 9 out of 10. I have no suggestions for improvement at this time.
Client said she is so happy with both of her caregivers. They are loving, patience, caring and they understand her needs. She said they are so helpful especially in the mornings when she is in pain and not able to do things by herself. She also said that they are showering her pet (dog) with so much love.
Something that stood out to me is that the caregiver (Sherifat O.) is always on time and provides amazing care. I love how she always comes to doctor appointments with me. The registered nurses that come for my assessments are fine; I have no problems to worry about. I would definitely recommend excel to someone in need of home care. Overall excel gets a 10 out of 10 from me.
Excel provides good home care; I have no problem getting in touch with the management team. I am satisfied with our home health aide and RN that comes out for assessments. As far as I know the excel staff is ok. I would recommend excel health care to someone in need of home care. Overall I would rate Excel healthcare a 10 out 10.
She (Janet M.) is a great caregiver, language barrier is challenging but we get through it.
Client’s wife said everything is going on well with caregiver and is satisfied with services rendered. She would like to rate 8 as her level of satisfaction for the quality of service from caregiver and home care assessment done by RN. No suggestion to share but would gladly recommend to friends and family.
Excel has been doing a good job so far, and it is easy to reach the agency whenever I need to. I will rate the agency an 8 out of 10 because everything is great. The home care assessment Nurse does an amazing job and I will rate her care an 8 out of 10. If I have or know anyone needing home care, I will gladly recommend Excel.
Amazing! We are blessed to have Mr. Jeremiah work with my father. He is always well dressed in his scrubs and badge whenever I visit. He is a God-sent to our family.
I also had the pleasure of meeting Deborah the nurse, she is sweet and personable. I never have issues reaching management staff but would suggest text messages and emails whenever the need to pass information to client and family. I will recommend EHCS as a source of assistance to friends and family.
The caregiver (Kenechukwu A.) is a great caregiver; he has been working with us for a couple of years now. He gives good baths to my son which is an area I struggle with. So we are grateful for him. The communication between the offices is excellent and I would definitely recommence to someone looking for services.
I am satisfied with the services your agency render and because no one is perfect I would say a 9. I like my Aide and the Nurse that comes for home care assessments. I would also rate management staff 9 because I am satisfied with help received whenever I put a call through.
Client said she is satisfied with our services and doesn’t really have any complain but she rates us 9 out of 10 because caregiver comes late most of the time. She also said she always gets the help she needs whenever she calls the office and would refer us whenever she sees anyone in need of Healthcare services.
I will like to thank EHCS and especially my caregiver who is so knowledgeable of what I need and always connect with me while providing care. I give the agency management a “10” for making a prompt change when I complained of my previous caregiver was not a good fit for me. I don’t know how to put this strongly into words, my nurse is very good at her job and it warrant praises.
Called client wife and she said “Caregiver is doing a great job . She is getting along with the routine and the Family we love her.”
Caregiver is amazing; she always makes sure that everything is in order even without being told. I appreciate her attention to detail and she is one of the major reasons I will rate Excel a 10 out of 10. I am always able to get a hold of the administrative staff whenever I call and my questions are always answered. I will definitely recommend Excel to my friends and family needing home car.
So far I have no complain as I am satisfied with the quality of services received. I am doing well with the caregiver but sometime do not understand what she says. I would rate the quality of service a 9. The Nurse for the home care assessment does a good job and I would rate her a 10.No suggestions at this time as I am satisfied.
The services we receive from excel is a 9 out of 10. I would surely recommend excel to any friends or family in need of home care. The registered nurse that comes out is very nice and personable. I have no problems getting my questions answered.
My dad is a very difficult person to deal with but we have been blessed with a caregiver who has been able to make him follow directions. Everything has moved smoothly since she started with my dad.
When I asked my dad’s wife how she would rate the service, she said a “10”. She has been able get a hold of someone at the agency times she had to and satisfied with the help received.
Client sister said they satisfied with the services and extremely happy with Caregiver. ” She is an excellent Caregiver, loving and caring. we are glad to have her. She always make sure everything is kept clean and in order; and my brother (client) likes her so much. –
Called client daughter and she stated that ” the Caregiver is doing a great job and that is a big relieve for her”. She also mentioned that, everything is going on well and the dad likes her so much. And she said, she has also told his (Social Worker) that she is so happy with the services the Caregiver is providing.
Excel is very thorough with the care they provided. Exceptional services and the caregiver (Rhode O.) is amazing, she is so caring and loving, my father looks forward to her arrival. I have nothing but good things to say about excel. I found it very simple to get into touch with the management team at excel and they always answer any questions I may have. I most definitely recommended excel to anyone in need of home care. The caregiver is always prepared, with her scrubs and badge every time. Overall excel is a 10 out 10 for me!
Overall excel is 10, everything seems fine. I have no concerns. The RN that comes out is nice; she is a 10 as well. I would recommend excel to any of my friends and family looking for home care. My caregiver (Attract a B.) is very sanitary and always has a mask on.
I am working well with my caregiver and would rate services received thus far a 10. No complains with the home care assessment done by the RN. Would reach out with suggestions when the need arise.
The caregiver is always on time and is very pleasant. I give “9”out of 10 because Aby helps me with general cleaning and especially escort for my shopping. A big “Thank you” Aby for being exceptional warm and kind. I am pleased!
My dad is an early bird and we are glad we have Mr. Adeoluwa who is not just professional but also caring and kind. He is always on time and follows schedules without interrupting. I give EHCS a “10” because I have dealt with other agencies and saw a great difference.
The agency has been consistent in what it does and will not hesitate to recommend to friends whenever I get a chance.
I will rate Excel a 10 out 10 for the consistent level of care provided to my husband, the caregivers are specialized with the work that needs to be done so they do not need a reminder. The office Manager always assists with my questions and concerns whenever I contact the agency. The home care Nurse comes on schedule and does what is needed, I would rate the care a 10 out of 10. I have no concerns right now because everything is going well.”
Caregiver does everything the right way and I have no complain with the services provided to my husband. I would rate Excel and the caregiver a 9 out of 10, the quality of service is good so far and if I encounter any issues I will contact the agency.
One thing that stood out to me from excel is the consistency. It’s really good, my father has been with this caregiver (Oluwakemi G.) for over a year and the familiarities for elders are good. The management communications are great and always answer any questions I may have, that right there is 10 out of 10. I love the system excel has with the registered nurse that comes out quarterly. The RN is very helpful and gives us good advice pertaining to my father’s care. That advice helps the caregiver, me, my father and his doctor’s. I would recommend excel to anyone in need of home care. They caregiver is always there with scrubs and badge. A suggestion I would like to make is that the office give us a more advance notice in cases of the caregiver not being able to make it. So I can better prepare my schedule. I would rate excel an 8 out of 10.
Excel is reachable when we need help or answers; the home care Nurse does a good job. I will rate a 9 out of 10. The new caregiver is doing a job, I will update the agency if anything changes.